Accessibility Statement

1. Our Commitment

Trashnappers is committed to ensuring digital accessibility for people of all abilities. We strive to continually improve the user experience for everyone and apply the relevant accessibility standards to achieve this goal.

Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible to people with a wide range of disabilities.

2. Measures Taken

We take the following measures to ensure accessibility of our website:

• Use semantic HTML for proper document structure and navigation
• Provide ARIA labels and roles for interactive elements
• Support keyboard navigation throughout the site
• Maintain sufficient color contrast ratios for text and interactive elements
• Implement responsive design that works across all screen sizes and devices
• Include alternative text for meaningful images
• Provide a skip-to-content navigation link
• Support light and dark display modes

3. Conformance Status

We strive for WCAG 2.1 Level AA conformance across our website. While we work to ensure accessibility, we recognize that there may be areas that are not yet fully conformant. We are continuously working to improve the accessibility of our site.

4. Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations:

• Third-party content: Our service request forms are hosted by Jobber, a third-party platform. While we encourage our partners to maintain accessibility standards, we cannot guarantee full accessibility of their content.
• Older content: Some older content may not yet meet all accessibility standards. We are working to update these as we identify them.

5. Feedback and Contact

We welcome your feedback on the accessibility of the Trashnappers website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

• Trashnappers
• 4128 Fort Henry Dr STE D330
• Kingsport, TN 37663
• Email: info@trashnappers.com
• Phone: (423) 863-8687

We aim to respond to accessibility feedback within 5 business days.